Effective Date: April 7, 2026

At Smith River Cleaning & Restoration, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and utilize our contact or booking forms.

1. Information We Collect

When you fill out a form on our website—whether to request a quote, book a service, or ask a question—we may collect personal information including, but not limited to:

  • Name

  • Email Address

  • Phone Number

  • Physical Address (for service estimates)

  • Service interests and preferences

2. How We Use Your Information

We use the information you provide specifically to facilitate the services you have requested. This includes:

  • Customer Outreach: Responding to your inquiries and providing requested quotes.

  • Service Coordination: Contacting you to confirm, schedule, or follow up on cleaning and restoration appointments.

  • Internal Records: Maintaining a history of services provided to your address for future quality assurance.

Note: We do not sell, rent, or trade your personal information to third parties. Your data is used strictly for internal communication and service delivery.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website is hosted on a secure platform (Squarespace) that utilizes SSL (Secure Sockets Layer) encryption to ensure that data transmitted between your browser and our website remains private and integral.

4. Third-Party Services

Our website may link to third-party booking software or payment processors to facilitate your appointments. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

5. Your Consent

By using our website and submitting your information through our forms, you consent to our privacy policy.

6. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Email | Jeff@smithriverrestoration.com

Phone: 406-922-7447